Job Description
We are currently recruiting for several Customer Sales Consultant to make outbound calls to existing customers for our prestigious client, Sytner Mercedes-Benz based in Swindon Greenbridge. This role is working shifts Monday-Friday between 8.00am-10:00pm and weekends on a rota basis (40 hours per week), paying £8.21 per hour (with opportunity for commission as soon as you have completed your training).
This is a temporary to permanent position.
The Role
- You would be calling customers who have previously brought a car, converting as many calls as possible into test drive appointments;
- Calling customers to book appointments for dealerships
- Providing excellent customer service and arranging call backs for customers
- Using internal booking system
- Taking Inbound sales calls from customers who are enquiring on cars shown on the Sytner Mercedes-Benz website
- Hitting targets and KPIs
- Building rapport with customers
Skills Required
- Passionate about providing excellent customer service and retaining customers
- Strong communicator
- Confident working to targets
- Previous sales related experience in either a telephone based role or face to face sales isn’t essential however is desirable.
- Proven track record of achieving your own targets
- Skilled at overcoming objections.
Benefits
As a member of the Sytner Group you will be recognised and rewarded for your hard work, loyalty and achievements once a satisfactory competency level has been achieved from your training. With excellent benefits, incentives, training and career development opportunities, joining Sytner Mercedes -Benz will give you a career for the future and not just for now.