Job Title

Customer Retention Advisor

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Field Recruitment

42 Active Positions

Job Description

We are currently recruiting for several Customer Sales Consultant to make outbound calls to existing customers for our prestigious client, Sytner Mercedes-Benz based in Swindon Greenbridge. This role is working shifts Monday-Friday between 8.00am-10:00pm and weekends on a rota basis (40 hours per week), paying £8.21 per hour (with opportunity for commission as soon as you have completed your training).

This is a temporary to permanent position.

The Role

  • You would be calling customers who have previously brought a car, converting as many calls as possible into test drive appointments;
  • Calling customers to book appointments for dealerships
  • Providing excellent customer service and arranging call backs for customers
  • Using internal booking system
  • Taking Inbound sales calls from customers who are enquiring on cars shown on the Sytner Mercedes-Benz website
  • Hitting targets and KPIs
  • Building rapport with customers



Skills Required

  • Passionate about providing excellent customer service and retaining customers
  • Strong communicator
  • Confident working to targets
  • Previous sales related experience in either a telephone based role or face to face sales isn’t essential however is desirable.
  • Proven track record of achieving your own targets
  • Skilled at overcoming objections.


As a member of the Sytner Group you will be recognised and rewarded for your hard work, loyalty and achievements once a satisfactory competency level has been achieved from your training.   With excellent benefits, incentives, training and career development opportunities, joining Sytner Mercedes -Benz will give you a career for the future and not just for now.


Tags: customer services, Sytner Group

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