Job Title

Senior Telemarketer

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Field Recruitment

32 Active Positions

Job Description

Our client base in Swindon are looking for an enthusiastic and experienced a senior telemarketer to join their team.  Acting as a Senior team member, offering support to the Senior Account Manager and covering in their absence.

Duties include;

  • Liaising with clients on the phone and via email and actioning any urgent requests
  • Picking up and responding to incoming emails/phone calls
  • Collating weekly activity reports and delivering to clients
  • Uploading leads & contact details in CRM
  • Keeping an accurate Lead Tracker & PO Schedule, ensuring correct figures are reported
  • Scheduling campaigns for following week, ensuring that the team have continual workload
  • Managing the team, ensuring that KPI’s are being met, offering support and guidance, assisting with any issues, proof checking all leads before they are delivered to the client. Ensuring that intelligence is being recorded accurately with correct use of grammar & spelling
  • Raising quotes and forwarding invoices
  • Responding to new business enquiries
  • Brainstorming new campaign ideas for existing clients, researching available data options
  • Understanding client briefs and transforming them into successful live campaigns
  • Working as a Senior resource on campaigns, including Data Building, identifying key decision makers, Intelligence gathering, Lead Generation, Creation of Organograms & Heatmapping.

 

Requirements for the role:

  • Telesales experience
  • Experience managing a team
  • Excellent verbal and written communication skills
  • Ability to prioritise and handle multiple tasks at any given time
  • Detail oriented
Tags: Appointment setting, Lead Generation, telemarketin, telesales

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